Identity has a dedicated team of specialists who are 100% focused on creating and overseeing social media programs—from strategy development to ongoing management—for both B2C and B2B companies.
In our eyes, effective social media strategies involve much more than creating content or managing a social network. We go beyond simple posts that generate conversations. Our real value is in creating strategies focused on a specific need, including recruiting, business development, internal communications, employee advocacy, customer service and crisis communications. Identity has coached and counseled companies through some of the most exciting social media moments in their history, and helped them navigate some of the toughest moments.
Our ultimate goal is to help businesses deliver helpful and valuable information that builds credibility, awareness and trust.
Our Social Media services include: