GREENBELT, Md, March 21, 2014 – Chesapeake Hospitality, one of the country’s fastest growing third-party hotel management companies, announced today that its Sheraton Louisville Riverside property has been named a 2013 StarVoice Best in Class Hotel by Starwood Hotels. Kim Sims, president of Chesapeake Hospitality, made the announcement.
The annual award recognizes hotels in the top 20 percent of all Starwood hotel brands based on the StarVoice guest loyalty engagement metric, which measures customer service scores combined with an associate opinion survey. More than 850 properties in more than 95 countries and 145,000 employees participated in the survey.
“We are pleased with the outstanding customer and associate response that our Sheraton Louisville Riverside team has received,” said Sims. “This award demonstrates Chesapeake’s reputation for generating results and putting our outstanding processes, great people and extensive experience to work to provide guests with an unmatched experience.”
Featuring 181 spacious rooms and suites, the Sheraton Louisville Riverside overlooks the Ohio River and downtown Louisville skyline, convenient to many Louisville and Jeffersonville attractions, just a short drive from Louisville International Airport.
Headquartered in Greenbelt, Md., just outside of Washington, D.C., Chesapeake Hospitality is a mid-sized, third-party hotel management company with a proven track record in both full- and select-service hotels. Ranked in the top 50 largest independent operators, the company manages properties under the Hilton, Starwood and InterContinental Hotel Group brand families. For additional information, visit the company’s website: www.chesapeakehospitality.com.