BINGHAM FARMS, Mich., May 25, 2010 — Bingham Farms, Mich.-based Identity, a fully integrated public relations agency, announced today that it has added Auburn Hills, Mich.-based Dialogue Marketing to its growing client roster. Identity will provide Dialogue with social media support and counsel. The announcement was made by firm principal Tom Nixon.
Dialogue Marketing creates effective Customer Relationship Management programs that enable clients to acquire, retain and support their customers. The company customizes CRM programs that prioritize customer relationships in a wide variety of industries, including automotive, e-commerce, financial, insurance, prepaid cards, technology and telecommunications. Each transaction is validated by advanced technology solutions that ensure excellence in customer service quality. Additionally, Dialogue offers best-in-class lead generation, customer care and technical support with multiple contact center locations and over 1,000 skilled telephone sales/service representatives. To learn more about Dialogue Marketing, please visit www.dialogue-marketing.com.
Identity is a fully integrated public relations agency leveraging creativity, talent, relationships and technology to drive strategic communications programs that leave a mark. Founded in 1998, the company provides strategy, counsel and execution in the areas of marketing, public relations, design and new media. Identity is headquartered in the Bingham Office Center in Bingham Farms, Mich. For more information, visit www.identitypr.com.