Archive for the “B2B” Category

  • Man breaking computing

    It’s been said that social media serves as a window into a company’s culture. It allows the curtain to be pulled back slightly so the audiences who might want to work with you or work for you can see a little more about what’s happening behind the scenes. From a talent perspective, this means job seekers can access more intelligence on companies than ever before. With a few Google searches, a job candidate can quickly form an opinion of a company’s culture just by reading reviews or checking out social media posts.

    While conversations about social media and how it impacts overall reputation management and recruiting are very common, Glassdoor has quickly become a popular discussion item. The Glassdoor conversation typically gets started because someone read a former employee’s critical review.

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  • Business idea

    This is a guest post from Morgan Mark, an intern at Identity.

    Most of us can recall at least one specific experience we’ve had with a business’ customer service department—whether it was good or bad. Customer service can play a defining role in setting you apart from your competitors.

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