I can’t help but be mildly fascinated with the unfortunate John Edwards scandal, purely from a PR perspective, of course. On the one hand, it’s an interesting case study in crisis communications, with Mr. Edwards scheduling an exclusive interview with ABC News late on a Friday afternoon in order to get the story out on… Read more »
We hear a lot in our business about “crisis communications” and “crisis management.” This begs the question: When is something a crisis, and when is it merely a problem? For example, if I told you that there was a phenomenon affecting less than two percent of homeowners, would you consider that a crisis, or a… Read more »
Today, the Mayor of Detroit’s communications department provided another valuable lesson on what not to do in the realm of public relations. The Detroit News ran a photo, first run in The Hill, that shows the Mayor in a red dress on stage during his junior high years. Rather than explaining that he — and… Read more »
