• Crisis Converted: A DTE Energy Social Media Case Study

    , Posted on Jun 30

    When strong winds, with gusts in excess of 60 mph, blew through Southeast Michigan in early March, the result was something that DTE Energy called the most significant weather event in its 150-year history.

    The storm may have been historic, but its impact on infrastructure across the region was truly catastrophic. The March 8th storm downed approximately 12,000 power lines (a remarkable 20 times the number you would typically expect in a severe storm), and left one million residents without power–some for up to five days.

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  • Retail Real Estate PR Trouble

    Retail Real Estate Has a PR Problem

    , Posted on Jun 29

    ICSC’s annual RECon Convention in Las Vegas is a great opportunity to get a pulse of the industry. Each May, the trends and themes expressed at RECon are a great way to get a snapshot of the retail and mixed-use industry’s health and collective mindset.

    So, you can imagine how surprised I was when I heard the words 'retail death spiral' from a reporter at this year’s event. “So…tell me about the retail death spiral” was the exact, and first, thing out of her mouth. No warm up softballs. She went right for the jugular. And, it certainly got our attention.

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