September 11th: Messages this year surrounding the anniversary of the 9/11 attacks flooded communications online, in print and on air, as to be expected. But with my observation of topics trending this weekend, I saw something more prevalent than ever before — an increasingly heated debate over the use of major events, such as the Twin Towers tragedy, to promote brands.
As public relations professionals, we are responsible for managing what our clients are saying about their brands and who is hearing what they say. Strategies for building buzz span across the PR pro spectrum, but how far can companies push the piggybacking off of a current event or hot topic?






